For those existing Live@edu customers out there that need to log a support call for any reason, you can now do so by using our new eForm here: https://support.live.com/eform.aspx?productKey=wlpc&ct=eformts.  All incidents that are logged will be routed to a human working at Microsoft :)

I get to see some of the things that customers ask about from time, and sometimes these can be addressed by the help you can find on Technet, or this blog (but remember, I am not an official document source, just a field-based blogger when I am in between customer engagements :-) ).  Also, don't forget, you can also check out overall service status for Exchange Labs here.

I hope that all helps if you ever need it.

Jonny