One cool thing about a hosted service is that changes can be made that benefit end customers on an on-going basis.

Over the weekend, the Exchange team have just rolled out the ability to reset a password in the OWA Options for Exchange Labs administrators.

Using it is simple:

After signing in to Exchange Labs as an administrator, navigate to ‘OWA Options’ or just go to https://www.exchangelabs.com/ecp and make sure you have selected to manage ‘My Organization’

First thing you’ll see is the Mailboxes UI.  Search for the user you want to do the password reset on, highlight the username, then click ‘Reset Password’, a dialog box will open and you can change the users password.

…and that’s it!

Happy password resetting!

Don't forget, you can also do this programmatically.

Jonny