All local government bodies strive to increase efficiency, provide better customer service, and reduce costs. Warwick, Newham, and Wakefield councils are no exception. Together with Microsoft® Gold Certified Partners Trinity, Artemis, and Silversands, the three councils participated in the Microsoft Shared Learning Group workstream for ...

At our SSN Summit that we ran in Dublin, Ireland back in May, one of the highlights for me was the presentation that UNDP ICTDAR gave on the work they are doing to build out ICT awareness and capabilities across the Arab Speaking Regions.  The presentation was a double act by Amira El-Serafy and Ziad Haddara, and if enthusiasm was something ...

The London Borough of Newham is an organization with big plans, as I discovered when I spoke with Geoff Connell; and with the help of some of their equally proactive Local Authority counterparts in the UK they are making big strides to realize them. [VIDEO] The concept of sharing and collaboration between local authorities is ...

The National Association of Counties (NACo) wanted to help county governments share knowledge and collaborate with each other. It piloted a Web-based portal using Microsoft® Office SharePoint® Portal Server 2003. The portal was used for the sharing of software applications, was developed by Microsoft Gold Certified Partner Kanalytics and ...

I caught up with Adam Jansen, Digital Archivist, from the Washington State Digital Archives last week.  Adam is heading up a drive to support a community of individuals that are interested in the issues of the long term storage of digital records - enter stage left, the Digital Preservation Network."The Digital Preservation ...

A comprehensive overview of the work of the Local Government Computer Services Bureau in Ireland that outlines their strategies and capabilities in electronic service delivery.

To eliminate redundant processes, retain knowledge, and save costs, the Illinois Department of Central Management Services created a knowledge management (KM) system that consolidates procurement resources from all agencies and other states into one central location. The system is based on Microsoft® Office SharePoint® Portal Server 2003 ...